Refund policy

Thank you for shopping at Foilman. We hope you’re happy with your purchase. If you’re not completely satisfied, please review the return policy below.

RETURNS

Return requests must be made within 30 calendar days of receiving your order.
To be eligible for a return, the item must be unused and in the same condition in which you received it. Custom-cut and custom-printed products are not eligible for return.

RETURN PROCESS

To return an item, please email our customer service team at info@foilman.com to obtain a Return Merchandise Authorization (RMA) number and return instructions.

Please note, you will be responsible for all return shipping charges. Please use a trackable shipping method and retain the tracking information until your return has been received.

REFUNDS

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If your return is approved, the refund will be issued to your original payment method. Please allow at least 5 business days for us to process the refund.

Eligible returns may be subject to a 15% restocking fee.

DAMAGED OR DEFECTIVE PRODUCTS

If your order arrives damaged or you receive a defective product, please email us at info@foilman.com so we can assist you.

QUESTIONS

If you have any questions about our return policy, please contact us:

Email: info@foilman.com
Phone: 518-406-8032